Question 1

How quickly can you fix my motor failure?

Accepted Answer

In most cases, we can repair motor failures the same day you call. Our Winthrop Garage Doors technicians carry common motor parts and replacement units in their fully-stocked service vehicles, allowing us to resolve most issues in a single visit. For standard motor issues like worn gears, failed capacitors, or circuit board problems, repairs typically take 1-2 hours. If a complete motor replacement is needed and we have the unit in stock (which we usually do for popular models like LiftMaster, Chamberlain, and Genie), we can often complete it the same day. For specialty or older motors that require ordering specific parts, we'll provide a temporary solution to secure your door and schedule the full repair within 2-3 business days. Our 30-minute response time means we get to you fast, and our 3-year warranty gives you peace of mind.

Still Have Questions?

Our friendly team at Winthrop Garage Doors is here to help. Call us or send a message anytime.

(617) 892-4055

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure can result from several factors that we see regularly in our Winthrop and Greater Boston service area. First, age and wear—most garage door motors last 10-15 years with regular use, though this can be shorter with heavy daily use. Second, power surges from lightning strikes or electrical issues can damage circuit boards and internal electronics. Third, overheating occurs when the motor runs continuously without breaks, often due to lack of ventilation or repeated cycling. Fourth, stripped gears happen from forcing a stuck door to operate or simply from normal wear over many years. Fifth, lack of maintenance—doors that aren't properly balanced make the motor work much harder than it should, dramatically shortening its lifespan. Sixth, using an undersized motor for a heavy door, especially insulated steel doors, puts excessive strain on the system. Regular maintenance from Winthrop Garage Doors can prevent many of these issues and significantly extend your motor's lifespan.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes, absolutely! We understand that a new garage door is a significant investment for Winthrop and Greater Boston homeowners. That's why Winthrop Garage Doors offers several flexible financing options to make it more affordable. Our options include: 0% interest financing for 12 months on approved credit, low monthly payment plans extending up to 60 months for larger projects, no money down options for qualified buyers, and quick online application with instant approval in most cases. Our team will help you find the best financing solution during your free in-home consultation. We also offer seasonal promotions, military and senior discounts, and special pricing for multiple door installations. Whether you're installing a premium insulated steel door, a custom wood carriage door, or a basic steel model, we have a payment plan that works for your budget. Call us at (617) 892-4055 to learn about current financing specials.

Question 4

What's included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty at Winthrop Garage Doors is one of the best in the Greater Boston area. It covers all parts we install, including springs, cables, rollers, hinges, panels, weatherstripping, and opener components—plus full labor costs for any warranty repairs. There are no deductibles, no service call fees, and no fine print exclusions for normal wear and tear. The warranty is also fully transferable if you sell your home, which adds real value to your property. We stand behind this generous warranty because we use only premium-quality parts and our technicians are factory trained and certified. Unlike some competitors who only cover parts, we cover everything because we believe in the quality of our work. If anything we installed fails within three years, simply call us and we'll fix it at no cost to you.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single-car garage door installation typically takes 3-4 hours, while a double-car door takes 4-6 hours when performed by our experienced Winthrop Garage Doors technicians. This includes complete removal and disposal of the old door, precise installation of the new door and tracks, mounting and programming of the opener, programming all remotes and keypads, calibrating safety sensors, testing all safety features multiple times, and thorough cleanup of all debris. Complex installations with custom doors, non-standard openings, or additional features like smart home integration may take longer—we'll provide an accurate time estimate during your free consultation. We always complete installations in one visit and leave your garage cleaner than we found it. Our team arrives with all necessary equipment and completes the job efficiently while never cutting corners on quality or safety.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our technicians at Winthrop Garage Doors are trained and certified to service all major garage door brands. This includes popular manufacturers like LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, CHI, Overhead Door, Raynor, and many more. We stock parts for the most common brands in our service vehicles for same-day repairs, and can quickly order specialty parts for older or less common models. Whether your door is brand new or decades old, residential or light commercial, steel or wood, insulated or non-insulated—we have the expertise to diagnose and repair it. We also work on all opener types including chain drive, belt drive, screw drive, and the latest wall-mounted jackshaft models. No matter what brand or age your garage door system is, Winthrop Garage Doors can help. Call (617) 892-4055 for expert service.

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